Who we are

Our website address is: https://www.project-laneways.com.au

General Statement

Project Laneways takes privacy and confidentiality very seriously and we will not pass your information on to anyone else except the trusted third parties listed below.

  • APMG – For exams and e-certificates.
  • Trustpilot – For customer reviews.
  • Gravatar may be used if for comments on blogs (see below under comments).

We will always ask you if you wish to receive further information from us. If you do not, we will not send you any. If you elect to receive further information from us, but later change your mind, you can let us know by emailing the relevant details to: enquiries@project-laneways.com.au

At any time, you may request to have your details removed from our database.

Successful candidates will be listed by the UK APMG on their website. Candidates are given a chance to opt out this when they register for their exam(s).

We will inform you of your exam results as soon as we can. We will not share these exam results with anyone other than trusted third parties. Results are not forwarded to your employer without your permission.

Accreditation certificates can take time to come through and some people wish to be able to prove their accreditation for promotion or recruitment reasons. If you would like us to confirm your results with named individuals please contact us to confirm that we can share this information with the people you specify.

What personal data we collect and why we collect it

Course registration

At a minimum we record:-

  • Your name and email address (required to book exams).
  • The courses you have registered on.
  • The date and results of any exams taken. (useful in answering enquiries later). This is also held by the examining organisation (usually APMG). .
  • An address – required so that we can post out printed materials.
  • A mobile number – used for reminders and a back up in case email is not available.
  • Your payment history with us. We do NOT record or even see your credit card numbers. We do not share your payment history unless you ask us to.
  • A history of email conversations.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.