Poor Change Management can hurt your bottom-line more than you think
We've all seen Change Management done poorly. It leaves people confused, anxious, and angry. The cost to staff engagement and staff morale is enormous. And the effect on company productivity and customer service, downright crippling. In fact, managing change incorrectly can often lead to the good people just leaving the organisation.
All this hurts the bottom line. Yet the finance department would argue that it's hard to put a true dollar figure on the cost of poor staff engagement.
Well guess what? They don't have to. Change Management has another and much more direct link to the bottom-line.
Organisations invest heavily in changing systems and processes
They hope to achieve real and measurable gains from these projects. These benefits can come in many forms; improved customer service, higher quality, or more efficiency. But, in every case, these gains will have been given a dollar value.
The business case to 'make the change' will compare the value of the benefits as well the cost of doing the project. So often, though, these benefits are not realised. And one of the most common reasons is poor and or ineffective management of change..
It may seem sensible to invest in a new process or a new IT system. However, unless the right people use the system and use it well, the benefits will not be seen. Furthermore, unless that new system is being used, it's just a waste of money.
This is where good and effective Change Management comes in
The Change Management process is about bringing people along for the journey. The goal of good change management is preparing people to be "ready, willing, and able". A good Change Management plan ensures that the new system will be used effectively and enthusiastically. Note: This is backed up by considerable research (McKinsey, Price Waterhouse Coopers,
Prosci) that effective Change Management makes a significant difference to an organisation's ability to capture and realise the gains expected from a project.
To quote a report from
PriceWaterhouseCoopers, "A systematic approach to organisational change management in projects is fundamental for superior performance ". McKinsey found that good Change Management improves the return on investment by over 400%! And that's why, over time, a graduate certificate in change management can be worth literally thousands of times the cost of the course!
Change Management Courses - APMG Accredited and Recognised By CMI
Get a high-level change qualification in just 5 days! Sydney and Melbourne Courses available.
At Project Laneways, we offer a UNIQUE Money-Back Guaranteed Change Management
certification course prepared by one of the four authors of the CMI's
Change Management Body Of Knowledge. By taking the course you'll learn:
- Best practices in change management, communications, and stakeholder engagement
- How to develop a simple change framework that can be easily
adapted to work alongside any project management methodology
- How to assess an organization's ability to manage change
- How to prepare a change management strategy
- The questions to ask at each stage of a change initiative
- The art of working with project and programme managers
- How change managers need to adapt their approach in Agile projects.
- How to measure the effectiveness and success of change management
- The secrets of cultural change
Fully meeting all the criteria of the APMG syllabus and fully endorsed by the CMI, this course goes much further than similar courses. It offers:
- Templates and tools
- The practical application of change management in a real world environment
- Considerably more than the standard courses which offer little more than the regular APMG syllabus
The materials for both the Foundation and Practitioner courses have been independently assessed and were found to be "of an exceptionally high standard". Our pass rates are very high, too.
"Thank you very much! It was a great course and I’ve taken away a lot of valuable knowledge and tools to put into practice here. I wouldn’t hesitate to recommend Project Laneways." Tegan Rose, HR manager
Book your preferred Change Management course, NOW!
Check out the training dates below and then secure your place in the course of your choice by booking your seat online. Alternatively, call us on Melbourne 03 9038 9236 or Sydney 02 8212 3978 and we'll happily answer any questions you have about the course.